Cookie Policy

Last Updated: March 1, 2026

This Cookie Policy explains how PT Swarna Bakti Solusindo ("SBS", "we", "us", or "our") uses cookies and similar tracking technologies on our website www.swarnabakti.com. Please read this policy carefully to understand how we use cookies and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They allow websites to remember your actions and preferences over time, providing a more personalized and efficient browsing experience.

Cookies are widely used and enable core website functionality such as:

• Remembering your login information
• Keeping track of items in your shopping cart
• Understanding website usage patterns
• Providing personalized content and recommendations
• Ensuring website security and performance

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, the website may not function correctly.

• Session management and authentication
• Security and fraud prevention
• Load balancing and server performance
• Remembering your cookie preferences

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, time spent on pages, and navigation paths. This data helps us improve website performance and user experience.

• Website traffic analysis
• User behavior and preferences
• Error tracking and debugging
• Performance optimization

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings to provide a more customized experience.

• Language preferences
• Display settings and layout preferences
• Remembering previous actions and selections
• Personalized content recommendations

Targeting and Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may be used by advertising networks to build a profile of your interests and show you relevant ads on other websites.

• Ad personalization and targeting
• Cross-site tracking for advertising
• Marketing campaign effectiveness measurement
• Behavioral advertising

3. How We Use Cookies

We use cookies for the following purposes on our website:

• Essential Functions:

  To ensure the website operates correctly and securely

• Analytics and Insights:

  To understand how visitors use our website and improve our services

• User Experience:

  To provide a more personalized and efficient browsing experience

• Marketing and Promotion:

  To deliver relevant information about our services and products

• Security:

  To protect against fraud and ensure website integrity

4. First-Party and Third-Party Cookies

First-Party Cookies

These cookies are set by our website directly. We use first-party cookies for essential functionality, analytics, and user experience improvements.

Third-Party Cookies

These cookies are set by third-party services that we use on our website. These may include analytics services, advertising networks, and social media platforms. Third-party cookies allow these services to track your browsing behavior across different websites.

Third-party services we may use include:

• Google Analytics (website analytics)
• Google Ads (advertising and remarketing)
• LinkedIn and other professional networks (B2B marketing)
• Mitsubishi Electric and partner websites (content integration)

Please note that third-party cookies are governed by the privacy policies of the respective third-party providers. We encourage you to review these policies for more information about how they use cookies.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted.

To manage cookies, you can:

• Browser Settings:

  Adjust cookie preferences in your web browser settings. Most browsers allow you to:
  • Block all cookies or only third-party cookies
  • Delete existing cookies
  • Receive notifications when cookies are set
  • Set exceptions for trusted websites

• Cookie Consent Banner:

  Our website displays a cookie consent banner when you first visit, allowing you to accept or decline non-essential cookies. You can change your preferences at any time.

Managing Cookies in Different Browsers

For detailed instructions on managing cookies in your specific browser, please visit:

• Chrome: https://support.google.com/chrome/answer/95647
• Firefox: https://support.mozilla.org/kb/enable-and-disable-cookies-website-preferences
• Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

6. Cookie Lifespan

Session Cookies

These cookies are temporary and are deleted when you close your browser. They are typically used for essential functionality and maintaining your session while you browse the website.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them manually. They are used to remember your preferences and provide a personalized experience across multiple sessions. Persistent cookies typically have expiration dates ranging from a few days to several years, depending on their purpose.

7. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that allows you to signal to websites that you do not want to be tracked. At this time, we do not respond to Do Not Track signals, but we are committed to providing you with meaningful choices regarding the collection and use of your information through our cookie consent mechanism and browser settings.

8. Cookies and Personal Data

Cookies may store or access personal data, such as your IP address, browser type, and browsing behavior. This information may be used for analytics, personalization, and advertising purposes. We handle such data in accordance with our Privacy Policy.

We ensure that:

• Personal data collected through cookies is processed securely and with appropriate safeguards
• Data retention is limited to the period necessary for the stated purposes
• Third-party services we use are required to comply with data protection regulations
• You can exercise your data protection rights as outlined in our Privacy Policy

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie practices, applicable laws, or for other operational reasons. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and your options.

10. Your Choices and Rights

You have several options regarding cookies:

• Accept Cookies:

  Allow all cookies for the best browsing experience

• Decline Cookies:

  Reject non-essential cookies while maintaining essential functionality

• Customize Preferences:

  Choose which types of cookies to accept

• Browser Controls:

  Manage cookies through your browser settings

• Data Rights:

  Exercise your rights under data protection laws as outlined in our Privacy Policy

Please note that disabling cookies may affect the functionality and performance of our website. Some features may become unavailable or not function properly without certain cookies.

11. Contact Information

If you have any questions about this Cookie Policy, our use of cookies, or your privacy rights, please contact us at:

PT Swarna Bakti Solusindo